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Qubit - saving development time is a big plus
Updated November 20, 2017

Qubit - saving development time is a big plus

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

Mainly used by marketing but also across IT, Qubit allows quick and easy A/B testing of potential features to feed into the software development cycle, saving us time wasting development resource on features that customers do not want. We have also used Qubit to get very quick "mini features" out which are required as a result of legislation or poor customer experience and feedback.
  • The A/B testing is good as it is so quick and easy to set up and see results - a custom A/B testing framework can be very complex to set up but this requires little development expertise to get meaningful output with.
  • Script management is really useful - no more development requests to try out a new tracking script.
  • To be fair Qubit have improved the UI greatly over the last year or so but previously it was very easy to make mistakes and publish to the wrong site.
  • It feels slightly bizarre having to type "PUBLISH" into a box every time you want to publish to your live site - a double check is very sensible but this one feels a bit strange - it works though.
Qubit has a nicer UI than Google Tag Manager and offers the A/B testing that GTM doesn't - but for script management, there's not a lot to choose between them.
A/B testing and script management is what it is used for here, and it does a good job. It's not appropriate as a substitute for doing the actual development work and sometimes this can be forgotten by marketing.

Qubit Implementation

One of the best things about Qubit is the ease with which it can be implemented - the most basic implementation is a simple script that needs adding to all the pages in your site, which was really straightforward for us, so we had no issues at all getting up and running with Qubit.

Qubit Support

Qubit have nearly always delivered top notch support for everything we've wanted to do, not just resolving integration or process issues but also helping with developing solutions and also troubleshooting or checking over things that we were expecting to work but weren't. I'm more than happy with their support and can only think of one example a few years ago when I needed some support over a weekend and had to figure stuff out ourselves - it's long ago enough now that I can't really remember the details but it wasn't a big problem!

Qubit Reliability

Qubit and other script-injection tools all activate after page load so there is naturally some delay with these things - often manifested by a momentary flicker or flash for things manipulated when they are in view when the page first loads. This does happen with Qubit, but no worse than any other similar technology - the performance of their CDN serving up the scripts and content has always been good, however, and is completely unnoticeable, which is just how it should be when loading third party scripts on the site.

Relationship with Qubit

Qubit have always worked with us on solutions, rather than simply offering a tool that has the possibilities to provide solutions, which is a really helpful distinction to make.