Effective Business Application Development Platform
Updated July 20, 2020

Effective Business Application Development Platform

Dinesh Vijayakumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

QuickBase is used in some departments here. I administer, manage and help the users of QuickBase in a few departments where the customer representatives log in to the QuickBase app and create the requests to order the spares. The Spares team takes up the requests and handles them until closure. This involves maintaining many SLAs and KPIs that are effectively monitored and managed in QuickBase.
  • QuickBase can be effectively used as a database application which allows many customizations through open HTTP APIs. This gives more room for customizations and integrations with other applications.
  • Workflows can be effectively implemented in QuickBase that helps in managing approvals and notifications among various groups of users designated with different roles. Roles management is easy and effective in QuickBase.
  • Great customer service support and the active community forum combined with periodic product updates are very much encouraging to use QuickBase.
  • Quick Base automations is the newest great addon that is built to implement the workflow process better
  • Forms are easily customisable and can be made specific to different set of people based on the different roles defined
  • The reporting capability needs to evolve more. The axis scalability and option to edit the legend texts would be very much important and useful to make QuickBase reporting more mature.
Yes, QuickBase helped to build the functionalities faster and keeps the maintenance effort easier. With the effective implementation of workflows and reports, many Excel sheets and macros were eliminated and gave many visible benefits ranging from reduction in the maintenance and build cost, reduction in the manual efforts of managing data and reports and increased productivity.
Quick Base allows easy customizations and involves less maintenance and support. Also, application development time is very less compared to Appian.
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
We developed a workflow application with many roles and actions defined within 2 months that gained much of user satisfaction. It also sets an example that Quick Base can be used for building medium to complex workflow applications as well.
The main benefit of Quick Base platform is that the business users can easily adapt the navigations and steps to build forms/reports in Quick Base. So, it doesn't need IT to support to build small to medium level applications but only some basic training is needed
QuickBase provides good capabilities to make changes to the application at the same time without any loss of data. Also, the import feature with the record id number linked for updating records helps very much to populate and link to the parent records faster.
QuickBase is well suited for the following:
1) If the application involves many workflows
2) If the data are inter-related and needs sophisticated relationships between data
3) If there are different type of users who need a varied level of access to data

QuickBase is not well suited if
1) Charts and Visualizations are the primary objectives

Quickbase Feature Ratings

Integrations and Governance

  • SAP
  • Service Now
  • Salesforce
With SAP, I tried with middleware based integration using SAP PI and it was a batch processing with the open items from SAP flows to Quick Base in periodic intervals based on mapping done between SAP ERP tables and Quick Base tables.

Also tried integration with in house applications by using SFTP based integration with only the preconfigured data being transferred between 2 systems as feed files.
With Service Now, and Salesforce, the integration becomes seamless with the new Pipelines feature and establishing the connection was real quick. The Pipelines has provided many capabilities to Quick Base in integrating with other platforms seamlessly. Looking forward for the on-premise integration support with the new ODBC based connector with on-prem agent installed within the firewall boundaries
The role restrictions and the user tokens configured with the least access possible helped to provide right permissions needed for the functionality implemented with integrations setup