We went from spreadsheets to QuickBooks Online and it has transformed our company.
December 10, 2018
We went from spreadsheets to QuickBooks Online and it has transformed our company.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBooks Online
We are a small company, so only two of us have access to QuickBooks Online. The way we use it: My Director of Operations is in charge of Accounts Receivable, Accounts Payable and Cash Flow. We use QuickBooks Online integration with Bill.com for our Accounts Payable. For Cash Flow we use the QuickBooks Online integration with Float.
I use QuickBooks Online to generate P&L reports and reconcile all of our bank accounts and credit cards.
I use QuickBooks Online to generate P&L reports and reconcile all of our bank accounts and credit cards.
- Integrations with different services, such as Bill.com and Float.
- Our P&L is really clean now. We transitioned from Cash to Accrual in 2017 and QBO has helped tremendously.
- Customizing invoices using a template was something we took advantage of, since our old customers were used to an existing format.
- The user management has been broken at times. I had a support ticket out for nearly a year before my issue was resolved.
- They've increased the price recently and I wasn't expecting it. Although, it's still a value for us.
- The Mac app has been unstable in the past. Fortunately you can still use the website in the rare case that the desktop app fails to load.
- We had an issue with people paying us on time. With QuickBooks Online we are now able to track how far overdue an invoice is, and act on it.
- Clearly seeing our expenses by category has allowed us to budget better in the future.
- Reconciling our accounts is great in that we see every dollar going out and coming in.
We liked the fresh approach and the clean aesthetics of Wave, Xero and ZipBooks. However they all lacked the ability to customize a invoice template, which is sad to say, but that was the #1 feature for us, since we had existing customers that we didn't want to disrupt; i.e., not get paid as fast due to red-tape bureaucracy. The other apps may have had some of the features we needed such as Cash Flow management and bill pay, but QuickBooks had integrations that solved that also.