Item: QuickBooks Online
Rating: 9
Author: Michael Dawson

Use Cases and Deployment Scope

I use QuickBooks Online to record all accounting information related to my entire small business. I have it integrated with my Ecommerce platform to automatically record customer data and order information, while also using it for my wholesale operation to track orders and payments. It is the easiest and most cost effective way to capture all sales and expense data, while giving me the power to generate extremely helpful reports which I can use to make business decisions.

Pros and Cons

Software integration - QuickBooks is an industry leading brand and is easily integrated into nearly any software package or service available for businesses.
Easy to generate reports - the handy search box allows you to type a few keywords to find the exact report you're looking for
Accessibility - handy apps for every device from your desktop computer to your smartphone. The apps are well built and intuitive, they don't leave me frustrated trying to find the button I'm looking for.
Banking Integration - this was another must have feature for me to reduce the amount of time I spend entering data from one system into another.

Tone down the advertisements for related Intuit products - every year they keep adding more reminders that they offer various other services to help my small business.
Too many screens/layouts not necessary for every business. I wish there was a way to deactivate sections like payroll since I'm not using them currently.
Products & Services section is rather limited - I'd love to see some sort of rudimentary inventory control system to keep track of stock levels

Return on Investment

QuickBooks Online has helped me calculate my shipping expenses to ensure I am not losing money
QuickBooks reporting systems have helped me review historical trends to forecast future sales
QuickBooks banking integration has drastically reduced the amount of time I spend quarterly performing bookkeeping, no more headaches triple-checking the dollar amounts before saving the data!

Key Insights

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Other Software Used

Evernote, BigCommerce, RingCentral Meetings

Usability

QuickBooks Online was an awesome platform several years ago, but they constantly keep adding new features and over-complicating the layout. I really wish there was a way to disable many of the features I don't use so they don't clutter up the interface. Overall it's still not bad and I haven't found anything better, but it frustrates me to continue seeing more advertisements for other affiliate services when I'm simply trying to run my business.

Support Rating

Honestly never had to reach out to QuickBooks Online for technical support. The only issues I had were integrating with my ecommerce platform which was resolved by a quick google search.

Likelihood to Recommend

I really like the QuickBooks Online platform for its versatility and integration capabilities. I think QuickBooks Online is well suited to small to medium size businesses who need a better way of bookkeeping using automated integration to reduce the amount of workload entering data into the system. I don't believe QuickBooks Online would be well suited for Medium-Large businesses with multiple bookkeepers who might require additional meta-data on records such as date of entry and user who entered info.

QuickBooks Online - Best cloud-based accounting software suite on the market!

Overall Satisfaction with QuickBooks Online