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QuickBooks Online is simple yet powerful, especially when integrated with other software
May 08, 2021

QuickBooks Online is simple yet powerful, especially when integrated with other software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

QuickBooks Online was our general ledger.
  • Formatting of reports a little clumsy; I would export report out to Excel and then need to clean up the formatting.
  • Every so often there would be conflicts with Bill.com and things would not properly clear.
  • QuickBooks Online costs very little yet is very powerful, especially when you integrate other specialized products into it.
  • QuickBooks Online is a solid general ledger system with decent reporting capabilities.
  • I feel people think "simple, very basic, not truly an accounting software" when in actuality it is perfect for SMBs.
  • [It's] flexible and adaptable and easy to use.
Currently using Blackbaud Financial Edge (we're a nonprofit) and I miss the ease and flexibility of QuickBooks Online. I've considered switching (downgrading?) to QBO, although we have needs that are unique to nonprofits. Not sure QBO could handle fund accounting very well.

I used NAV at a multi-million $, multi-location manufacturer... QBO could not come close to handling this.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of QuickBooks Online go as expected?

I wasn't involved with the implementation phase

Would you buy QuickBooks Online again?

Yes

Easy to use, flexible, adaptable and it plays nice with other software, all for a low price.
I never needed to use it.
We were a small but fast-growing tech startup; grew from $0 revenue and 12 employees to nearly $10M and 54 employees during my tenure. QuickBooks Online easily scaled with us, and I could not foresee a time where it would not. There's no need to shell out $$ for something like a NetSuite.

It would not be well suited for a manufacturing operation - I don't think it could handle inventory tracking, CoGS, etc very well.

QuickBooks Online Feature Ratings

7.4
Accounts payable
8
Accounts receivable
8
Cash management
6
Bank reconciliation
8
Expense management
7
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
7
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
Not Rated
Standardized Processes
8
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10

Using QuickBooks Online

1 - I was the sole user, as a finance department of 1. I needed no internal support. Gave access to outside accountants who used it from time to time.