To QuickBooks Online or not... that is the question
May 13, 2021
To QuickBooks Online or not... that is the question
Score 8 out of 10
Vetted Review
Overall Satisfaction with QuickBooks Online
I use QuickBooks Online daily for my Accounting/Bookkeeping business. My primary business is to serve my clients with various accounting, bookkeeping, and QuickBooks Online Support so they stay focused on running their business. In addition, I use QuickBooks Online for my own business financial accounting. I find the majority of my clients see QuickBooks Online as a good solution for their business.
- Customer Invoicing - Easy to create and email invoices to customers
- Bank Feeds - Transactions synced daily to easily record income & expenses
- Accountant Access - Easily connect your QBO file to for your accountant
- Paying Bills - In the spirit of simplifying Intuit complicated & confused this process
- Sales Tax Reporting - Still a work in progress for QBO
- Support - Extremely inconsistent support; too many support techs lack accounting knowledge & cause accounting errors
- Pricing - Unfortunately Intuit continues to nickel & dime small business with their various "improvements" & services. Customers have NO input or choice.
- Improved client relationship & sentiment
- Improved client retention& access to their data
- Improved work flow & organization
I chose QuickBooks Online primarily because I had the most experience with it. Although the desktop versions will generally have more robust reporting and some areas of versatility, QuickBooks Online has the best immediate access when it comes to support and it's online versatility; thereby allowing the user to solve problems quicker. I find end users like the fairly quick learning curve of QuickBooks Online for their basic accounting needs.
Do you think QuickBooks Online delivers good value for the price?
Not sure
Are you happy with QuickBooks Online's feature set?
Yes
Did QuickBooks Online live up to sales and marketing promises?
Yes
Did implementation of QuickBooks Online go as expected?
Yes
Would you buy QuickBooks Online again?
Yes