Item: QuickBooks Online
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use it for business bookkeeping like billing, invoicing, quotes, expense tracking, inventory, and most important payment integration. This is SME, so it is used mainly by the owner. Can't undo mistakes, which ends up calling support. A price hike on a regular basis and integration with other products not as seamless as one would like.

Pros and Cons

You can design your own package according to the business needs.
Easily pay invoices online.
Reconciling is much easier due to bank feeds.

Ability to undo mistakes without calling support.
Monthly fees are high.
Sometimes files get lost due to software updates.

Return on Investment

Save time and money.
Track business cashflow at anytime.
No auto saving.

Alternatives Considered

Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with Third-Party Payments. Bank reconciliation is a breeze.

Key Insights

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Other Software Used

Xero, Sage 50cloud Accounting (formerly Sage 50 Accounting), FreshBooks

Usability

Easy to use and set up. Customized quotes and invoicing. Overall [best] accounting software for Small Business Enterprises. Pricing is attractive. You can access it anywhere and anytime due to the software being cloud-based. Its Online dashboard is well-illustrated and easy to use and navigate. Account reconciliation and Payroll easy to use and update.

Support Rating

Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.

Likelihood to Recommend

QuickBooks Online is solid, dependable software for SMEs. Easily code your transactions when you download from the bank, which makes receipting a breeze. Because of the cloud, I can work remotely and access anywhere, anytime. The ability to add new users [is] also helpful. It's a simple and easy system for a newbies like myself.

Best business tool for startups

Overall Satisfaction with QuickBooks Online