An asset to our company
May 15, 2021

An asset to our company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

Quickbooks is used across our organization for quoting and following up on estimates, tracking sales and profit/loss over the financial quarter, sending and automatically chasing outstanding invoices, bookkeeping and reporting. The dashboard overview provides key information in an easy to scan view.
  • Profit/loss accounts.
  • Sending and automatically chasing invoices.
  • Bookkeeping and attaching digital invoices.
  • Estimates that convert to invoices.
  • Seeing all bank account balances at once.
  • Easily dirt expenses into groups to see how much is spent on each category.
  • Fixing the bug where I can’t access the Taxes tab to log and make payment for Vat returns. It is tedious to remember having to open QB in Chrome in an incognito browser window. Sometimes it works, sometimes not. This issue has not been resolved since I noticed it at the beginning of February 2021.
  • Better awareness of where our company is headed financially
We liked the QB interface and also read positive reviews about the product online and from direct referrals

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Took a while to be accustomed but once we knew our way around it is easy to use. There are some usability issues that can be improved but overall am pleased with the product.
A lot of answers are provided on its forum. If not, the call support is friendly and helpful.
Great system for bookkeeping, creating estimates that can be converted to invoices, automated invoice reminders sent to clients saves time, see budget allocations, cash flow, and profit/loss accounts. After some initial getting used to the interface, QB is easy and a pleasure to use. QB’s online forum and phone support are also excellent.

QuickBooks Online Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
10
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
10
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
Not Rated