QuickBooks Online--do not start a business without it!
July 09, 2021

QuickBooks Online--do not start a business without it!

Darcy Knapp, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

QuickBooks Online is an integral part of our business. We run all invoices, recurring revenue, and e-commerce transactions. We bill clients for services with a variety of billing terms (monthly, quarterly, annually) and having QuickBooks Online keeps us on track for all billing, organized, and makes month-end reconciliation easy for my bookkeeper.
  • Recurring revenue billing
  • Tracking open invoices
  • Quarterly and monthly P&L overviews
  • Annual revenue tracking
  • Menus can be confusing
  • Buttons sometimes move during upgrades
  • QuickBooks Online keeps our receivables under control
  • Easy to see where clients are in the billing process and send reminders
  • We would be lost without QuickBooks Online!
We looked at a variety of options for managing our billing/clients. QuickBooks Online offered all the features we needed and versatility we wanted. My accounting firm was happy with our choice--they have to do the reports/taxes, so it was important that we selected a system they were happy with.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

QuickBooks Online's overall usability is fairly good; if you have familiarity with accounting software, this is a very easy system to learn. There are tons of online tutorials for complex accounting needs.
QuickBooks Online's overall support is easy to work with. The service team is awesome, always eager to find a solution and help you through any issues.
QuickBooks Online is well suited for any business with multiple clients and billing. Quickbooks desktop is better if you are tracking physical goods/inventory. We manage 500+ clients' billing with ease; you will find QuickBooks Online an awesome solution to managing your billing.

QuickBooks Online Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
Not Rated
Bank reconciliation
10
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
10
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10