Overall Satisfaction with QuickBooks Online
We use QBO to track sales, invoice customers, control inventory, issue POs, and link with bank. I also do accounting work for my daughter's business. As an esthetics spa, they use it to track sales and expenses. In my opinion, the integration with Square, which is used to collect credit card payments and control appointments, is abysmal. My other daughter is a CPA and has to manually do entries from Square to QBO to keep revenues updated in the system. I feel that both platforms are atrocious.
- Integration with banking transactions has been good
- Don't ever enter an incorrect date for a bank rec. It is impossible to reverse.
- lack of calculator buttons in fields where they are obviously needed
- Invoice customisation
- PO customisation
- QBO does the basics for both businesses but from my experience, with immense frustration and extra work, especially for its lack of integration with Square for my daughter's spa business.
Do you think QuickBooks Online delivers good value for the price?
No
Are you happy with QuickBooks Online's feature set?
No
Did QuickBooks Online live up to sales and marketing promises?
No
Did implementation of QuickBooks Online go as expected?
Yes
Would you buy QuickBooks Online again?
No