Former Qvidian User
March 01, 2014

Former Qvidian User

Stephanie Valentine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction

We used Qvidian in the marketing department to support RFP responses. We did try to implement an organization wide usage but didn't have full management support.
  • Good way of maintaining responses
  • Gave other departments a basis to form their replies
  • General repository which helped with non-RFP content
  • Their over the phone support was very good, but at times there was a bit of a lag getting someone on the phone. When a deadline is looming you really want help at the very moment that you call.
  • Faster RFP response times, definitely
  • Less stress on the person responsible for delivering the RFP on time
We did evaluate other systems. The names currently escape me. We thought for the money and product, Qvidian was the best choice.
I am with a different company and no longer in the RFP role.
Functionality and support are my two main areas. I want to be able to speak to someone when I have an issue. To Quvidian's defense, my company didn't see the value in sending someone to NH for the training. I'd used an RFP machine before so they thought that was sufficient. It was a poor decision on the company's part because although it was similar, it was not the same.


Like to use
Well integrated
Quick to learn
Requires technical support
Lots to learn