Great Company, Great Price for Total Solution Management
September 06, 2016
Great Company, Great Price for Total Solution Management
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RackFoundry Total Security Management
We needed a solution for IDS and IPS for our whole organization. After months of looking at providers of IDS and IPS we came upon RackFoundry and to my delight it has been amazing working with them. We have multiple sites that we need secured from attacks and their system is providing us that safety net, so that we can focus on our tasks at hand.
- Implementation of their system has been completely flawless and is so seamless that no one in our company even knew that we implemented it at first.
- Working with RackFoundry's implementation team has been wonderful as well, they are very understanding of our needs and always are there to help.
- Customer service for Rack Foundry is great as well. This is always my first concern when working with a new company and I must say their customer service is top notch.
- It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.
- Just knowing that we are protected from attacks is our main objective and so far that sense of security is well worth the cost associated with it.
There are a few reasons we chose Rack Foundry:
1. At the end of the day cost is a huge concern for a small company. With that being said we had a great sales person who walked us through all the offerings and basically worked with us to get us to be in a position where we can afford the things that big companies pay 10 times more for. So if you're looking for a cost effective amazing solution give RackFoundry a chance.
2. Customer Service is always crucial when working with any company. I have had my fair share of working with companies who have terrible customer service. I have to say that any time I have had to call customer service which has been minimal because their product just works, it has been a pleasant experience and they always resolve any concerns of mine in a quick fashion.
1. At the end of the day cost is a huge concern for a small company. With that being said we had a great sales person who walked us through all the offerings and basically worked with us to get us to be in a position where we can afford the things that big companies pay 10 times more for. So if you're looking for a cost effective amazing solution give RackFoundry a chance.
2. Customer Service is always crucial when working with any company. I have had my fair share of working with companies who have terrible customer service. I have to say that any time I have had to call customer service which has been minimal because their product just works, it has been a pleasant experience and they always resolve any concerns of mine in a quick fashion.