Great product that makes viewing information quick and easy!
Updated September 05, 2017

Great product that makes viewing information quick and easy!

Gwen Williams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raiser's Edge NXT

We use Raiser's Edge NXT departmentally. It is our constituent database and we use it to track gifts, contact reports, alumni, and events.
  • It is easy for customize the windows so the information most important to each individual is at the top which eliminates a lot of scrolling.
  • It is easy to create lists with desired filters.
  • The work area makes it easy to keep track of information with due dates to know what is coming up and what is past due.
  • I would love to see them migrate other functionality from The Raiser's Edge to Raiser's Edge NXT like queries and reports.
  • I'd like to see gift entry included.
  • It would be nice to be able to create records in this view.
  • Operational Efficiency
These outcomes were definitely achieved and enabled key personnel to have access to information anywhere.
We have benefited from this. For instance, we also use ResearchPoint. Because it integrates directly into Raiser's Edge, it makes it easier for research to be done on prospects. The same goes for the Merchant Services piece. It helps streamline gift entry for credit card payments since it is integrated.
We also use ResearchPoint and Merchant Services. We are currently evaluating NetCommunity.
It is very well suited to Development Officers, especially since they are out on the road. It enables them to quickly find information they need without having to search for it. Currently, it is not appropriate for back office personnel to use if they are involved with database administration, queries, reports, record creation, gift processing, or event tracking.

Raiser's Edge NXT Support

It is easy to find information quickly and the mapping feature is great.

Using Raiser's Edge NXT

It is very intuitive and easy to use. I really like that we can arrange the tiles however we want so we have quick access to the information that is most important to us.

Raiser's Edge NXT Reliability

It is very easy to use and cuts down on so many steps that were needed in the classic view. The information can be accessed anywhere and the panels can be arranged so each person sees what is most important to them first. It is a great product!