Easy to use and helpful analytics
Updated October 12, 2017

Easy to use and helpful analytics

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raiser's Edge NXT

Raiser's Edge NXT is being used across the whole organization and more heavily by the database and development teams. We use NXT to easily access constituent information and to generate insightful lists and visual reports that segment and illustrate the entire scope of our constituent base to help gauge donor capacity and inclination.
  • Easy to navigate
  • Great selection of visual analytics and reporting
  • Helpful suggestions for reigniting donors
  • Not as much functionality as database view
  • Limited filters for lists
  • Cannot filter the dashboard with all of the suggested tools and resources
  • Operational Efficiency
RE NXT is very easy to navigate and colleagues who have little or no experience with the database view are able to find the information they need without a hassle. This reduces the amount of last minute requests and burden put on the database team.
Our organization has benefited from the resources and trainings offered such as webinars, community forums, downloadable guides, and helpful tips.
Well suited for quickly accessing a constituent's record, viewing all of the record information on one page, and generating helpful analytics and reports based on donor wealth ratings. Less appropriate for generating complex lists due to some limitations in regards to the quantity and scope of information that can be added to lists in NXT.

Raiser's Edge NXT Training

The online trainings are very interactive and the instructors keep you engaged. They are a little repetitive and long, but overall a good value!

Raiser's Edge NXT Support

Prompt responses and helpful information.

Raiser's Edge NXT Reliability

I think Raiser's Edge NXT performs very well and is quite functional. I have experienced some lag in loading constituent search results, but overall it loads pages much faster than the Raiser's Edge database view. Reports complete in a reasonable time, but I wish they offered more in-depth filters that are easily pulled in the database version.