Raiser's Edge NXT - I like it!
Cammi Derr | TrustRadius Reviewer
December 22, 2018

Raiser's Edge NXT - I like it!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Raiser's Edge NXT

Currently, it is used within our department, but we have plans to allow access across our organizations. This tool allows easy and detailed access to data records from any location on any device and is very user-friendly requiring minimal training for our gift officers.
  • Record searches.
  • Quick analysis of gift information.
  • Assists in portfolio management with tags.
  • Lists - Allow more fields for filtering and column displays.
  • User security - assigning roles and security is cumbersome between NXT and Raisers Edge.
  • Lists - Allow use of dynamic queries from RE.
  • Email - allow the use of all email addresses that exist on a record. Also, discontinue the use of "Primary" as the default selection if you are still going to allow the use of only one.
  • Include comments in the phone/email table display in NXT so that we can see them.
  • When we moved to include NXT, we actually started saving money because our contract was renegotiated and several of the items we had to pay additional monies for were included in NXT.
  • We've also have a stronger ROI because of the wealth information that is right at the hands of our officers, including ask amounts.
  • We have been able to target better prospects with the included wealth rating information.
NXT is well suited to display constituent information, especially out in the field. Also, love the fact that it has the mapping feature and the phone numbers are enabled when on a mobile device. It is less suited for batch record updates or complex queries.