Item: Rational BI
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use rational BI to drive insights into customer usage of our products and services and identify their pain points through data metrics. Rational BI provides a quick and easy to setup reports and dashboards that can help track meaning KPIs for improving performance of our offerings and customer experience.

Pros and Cons

Provides high performance embedded analytics
Seamless integration to import and export data
Rich features for data visualization

Better third party app support
Support for offline features

Return on Investment

Rational BI analytics has helped to proactively identify customer unmet needs
Rational BI has made it easy for business users to self-serve their reporting needs

Alternatives Considered

Clear Analytics

Rational BI offers richer data visualization components when compared to other BI products. It is visualization options are much more broader and can be complimented by on JavaScript graphic libraries available on the web. It also offers high performance and faster page load times when dealing with large data sets.

Key Insights

Do you think Rational BI delivers good value for the price?

Yes

Are you happy with Rational BI's feature set?

Yes

Did Rational BI live up to sales and marketing promises?

Yes

Did implementation of Rational BI go as expected?

Yes

Would you buy Rational BI again?

Yes

Other Software Used

Clear Analytics

Usability

Overall Rational BI is a valuable enterprise reporting tool for any data driven organization. It offers great depth and breadth of features for reporting and analytics that can lead to better business outcomes. Its easy to use and highly configurable to evolve to changing reporting needs of organizations of any scale.

Support Rating

The overall support of Rational BI is good as they offer detailed product documentation and personalized support through various channels to enable customers on their platform. It's easy to report product issues to the support team and get their help to resolve functional or technical challenges with the usage of the product.

Likelihood to Recommend

Rational BI is well suited for building stories from data originating from individual spreadsheets or cloud applications, data sources like Google Apps, Amazon S3 etc. Rational BI also helps to tailor and easily manage the analytics views and permissions for different audience in the organization while providing a single source of truth.

Rationalizing Data Drive Decisions with Rational BI

Overall Satisfaction with Rational BI