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Really Simple Systems - does what it says on the tin!!
November 20, 2021

Really Simple Systems - does what it says on the tin!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with Really Simple Systems

We use Really Simple Systems as a customer database, electronic diary, task manager, and marketing tool. It is easy to use and allows us to quickly add clients, update clients, create tasks, and diarise important appointments and renewals. Without Really Simple Systems, there would be no way we could manage our clients in an effective and timely manner.
  • Customer Database
  • Customisable input fields
  • Easy to use Task system
  • Frequency reminders, daily, monthly yearly etc
  • Bulk task re-divarication
  • Streamlined my work processes
  • Compact customer database
  • Simple graphical interface, easy to use
I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the decision to move to Really Simple Systems.

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

Never let me down, allows easy tracking of tasks, which is invaluable.
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
Really Simple Systems is ideal for a small to medium-size business with a dynamic client bank. Very simple to use to get the basics done, but functionality is there to expand to full marketing, invoicing, pipeline tracking, bulk emailing. Ability to add admin users and main users with a different scope of control. Highly recommended.

Really Simple Systems Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
10
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
10.0
Case management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
9.0
Task management
10
Reporting
8
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10