Item: Really Simple Systems
Rating: 8
Author: Max Charrington

Use Cases and Deployment Scope

I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main problem the product addresses is pipeline reviews for management, where I can easily display each opportunity I'm working on. From this, we can quickly run through what my next action will be to progress the opportunity, streamlining the review process.

Pros and Cons

Pipeline Reviews
Mail out campaigns
Listing contacts and their details[.]

Limited [customization] in reporting[.]
Notes can be difficult to read and locate at times[.]
Hard to bulk upload without duplicating contacts[.]

Return on Investment

Helped show [management] our activity[.]
Easy to show the board our predicted pipeline which assisted in further funding[.]
Some leads where missed on marketing campaigns[.]

Key Insights

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

I wasn't involved with the implementation phase

Would you buy Really Simple Systems again?

Yes

Usability

Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.

Support Rating

Support has always been helpful whenever we've needed anything adapted within the CRM especially when it comes to reporting. When new features are added webinar invites are sent through to our emails to explain and run through how to access these new features. Whenever we've been confused about a specific feature the support team has always helped us understand how to use it[.]

Likelihood to Recommend

Simple systems is well suited in the following: Building out details within suspect accounts[.] A place for colleagues to find information and documents attached to an account Pipeline Forecasting based on probability of closing[.] Simple Systems is less appropriate: Managing tasks (Though there is a function In-depth pipeline forecasting market planning and influences on what can move pipeline along).

Really Simple Systems - Great for Pipeline Reports

Software Version

Overall Satisfaction with Really Simple Systems