A review of Really Simple Systems
November 26, 2021

A review of Really Simple Systems

Sarah Healy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Really Simple Systems

We use [Really Simple Systems] to write down any customers or potential customers, keep a log of key contacts, and a list of the last time we have contacted key customers.
  • Layout
  • Organisation
  • Themes
  • More scope
  • More options for other members
  • Cleaner dashboarding
  • Better track of customers
  • More access for outages
  • Tracking of [finances]
[Really Simple Systems is a] good price for package value, [and we] can add more users.

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Really Simple Systems go as expected?

I wasn't involved with the implementation phase

Would you buy Really Simple Systems again?

Yes

There is much more you can do and it's [a barrier] that I can't download to Excel easily to extract some data in a simpler format; [I believe they] could do with some more training options so I can work out exactly how far I can stretch the software to my companies needs.
[I have] never encountered support or training.
[Really Simple Systems is] best for collaborative use not so good for exporting data

Really Simple Systems Feature Ratings

Customer data management / contact management
9
Workflow management
5
Territory management
5
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
5
Interaction tracking
9
Case management
6
Help desk management
6
Lead management
9
Email marketing
7
Task management
5
Reporting
5
Forecasting
6
Pipeline visualization
6
Customizable reports
6
Custom fields
6
Custom objects
6
API for custom integration
6
Role-based user permissions
5
Mobile access
5