If you are looking for a CRM system, look no further than Really Simple Systems for a sales focused CRM.
November 27, 2021

If you are looking for a CRM system, look no further than Really Simple Systems for a sales focused CRM.

Richard Perry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Really Simple Systems

We needed to be able to record & store our customer details in a safe GDPR Compliant way that allows me to segment into different target groups. This system allows me to do that and with the addition of the marketing module, I can target these groups with [specifically] tailored emails and then see the results.
  • Very easy to use, hence the name
  • Integrates with Microsoft calendar
  • Data segmentation
  • HTML email builder isn't the best but ok
  • Exporting the marketing data can be a little long winded sometimes
  • GDPR compliant
  • Up to date customer records
  • Data segmentation is key for us
It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to.

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

It's just like the name says "Really Simple Systems", so user-friendly without compromise on functionality.
Whenever I have had any issues the team [has] been on hand to sort everything out in a timely manner & you get to speak to a real human. :)

Really Simple Systems Feature Ratings

Customer data management / contact management
9
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
Not Rated
Case management
10
Help desk management
10
Lead management
9
Email marketing
9
Task management
Not Rated
Reporting
8
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
9
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
Role-based user permissions
10
Not Rated
Mobile access
Not Rated