Great for a Small Business
November 29, 2021

Great for a Small Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with Really Simple Systems

Really Simple Systems enables us to see at a glance potential contracts and their values together with brief details of the contracts so that any team member can access and update. [It] enables us to identify patterns in contracts lost and figure out why, so in the future, we don't miss out.
  • Simple to use
  • Value for money
  • Good support
  • Adding an autosave feature [would be helpful].
  • An app would be useful.
  • Organization
  • Focus
  • Easy to monitor progress
Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks.

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

Xero, Microsoft 365 (formerly Office 365)
Easy and simple to use compared to other CRM management software.
Their customer service [is] always very quick to get back to you and always offers solutions.
[It is] well suited to a smaller business with fewer resources as it's easy to use by any team member (even ones less tech knowledgable), therefore little training required for [any] dedicated person.

Really Simple Systems Feature Ratings

Customer data management / contact management
10
Workflow management
9
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
9
Case management
10
Help desk management
10
Lead management
10
Email marketing
Not Rated
Task management
9
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Not Rated