RealPage delivers again with Portfolio Asset Management
Anonymous | TrustRadius Reviewer
November 15, 2019

RealPage delivers again with Portfolio Asset Management

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RealPage Portfolio Asset Management

RealPage Portfolio Asset Management is a program that we use at our company as an all-in-one CRM portfolio manager for RealPage. This program is able to link up with a bunch of other programs, which makes this software so easy to use and very friendly for newer users. We use this to keep track of the many different leads and other people we have coming in and out of our lead system for communities.
  • Integration with other software and programs is the #1 feature that this program gets right.
  • The user interface is particularly easy to use and easy to train new agents on.
  • E-signature collection is one benefit that is a great addition.
  • There are a few issues we have experienced where the program crashes when it is overloaded and trying to complete too much.
  • The reporting platform could use some work. We didn't find anything necessarily wrong with it, but there could be more additions and a few things streamlined to make things better.
  • This isn't necessarily a bad thing, but I would like to see more options for graphs, charts, and other visualizations in the reporting and custom reporting. There are already some good options, but I would love to see more.
  • This program makes it easier to work with other programs, which in turn saves our employees quite a bit of time.
  • Using RealPage Portfolio Asset Management gives you one place to go for information, potentially saving money on other software or programs.
  • It assists in providing accurate forecasting and letting you know what the future could potentially look like.
RealPage support is something that I have only had positive experiences with so far. Like reaching any companies support channels, there can be times when it takes a little time to get in touch with someone, but never more than what I would expect while reaching out to any other similar software provider. I have also had experiences where my tickets are responded to very quickly, so overall a good rating. Every company could use some improvement in their support teams, but RealPage does a good job of supporting their customers.

Do you think RealPage Portfolio Asset Management delivers good value for the price?

Yes

Are you happy with RealPage Portfolio Asset Management's feature set?

Yes

Did RealPage Portfolio Asset Management live up to sales and marketing promises?

Yes

Did implementation of RealPage Portfolio Asset Management go as expected?

Yes

Would you buy RealPage Portfolio Asset Management again?

Yes

RealPage Portfolio Asset Management is great at working with the other programs that most other leasing or management companies work with. This program is able to export and import custom information to make sure you get the whole picture of what is happening in your communities. This program is great for any leasing team or management team that is looking for a one-stop-shop solution and likes to rely on data-driven numbers.