Outstanding Product and Customer Service with Recruit CRM
October 25, 2021

Outstanding Product and Customer Service with Recruit CRM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Recruit CRM

Our company is currently using RCRM in the following locations:
Recruitment to tack candidates and input information for current and future use
Job posting for new orders and this is also linked to our website Invoicing after closing a deal
Client - Account Manager inputs all of the data for the prospect, current and past clients
Report- We use this for a variety of different reporting
Task/Meeting - We use this for internal and external with our client's Settings - We love having the ability to add additional fields without getting RCRM programmers involved
  • Customer Service is excellent they return calls within 24hrs and will get on a chat/zoom if needed.
  • Willing to take suggests and implement new ideas
  • Always sending updates/video's on new futures within the system
  • One area I would like to see in the billing invoices. Ability to put our logo and contract labor billed out.
  • Advance searches zip code
  • Without them we wouldn't have data to measure our ROI
Every system has its pros and cons I believe that RCRM is very similar to SmartSearch.

Do you think Recruit CRM delivers good value for the price?

Yes

Are you happy with Recruit CRM's feature set?

Yes

Did Recruit CRM live up to sales and marketing promises?

Yes

Did implementation of Recruit CRM go as expected?

Yes

Would you buy Recruit CRM again?

Yes

We love the product and the customer service that they provide!
They are always there to help when needed via phone, email, chat or zoom!
I feel any staffing client would be thrilled to have RCRM as their platform.

Recruit CRM Feature Ratings

Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
6
Resume Management
8
Duplicate Candidate Prevention
8
Candidate Search
8
Applicant Tracking
8
Collaboration
10
Task Creation and Delegation
8
Email Templates
8
User Permissions
10
Notifications and Alerts
8
Reporting
9