Fantastic ATS, but more basic compared to others.
Updated June 15, 2018
Fantastic ATS, but more basic compared to others.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Recruiterbox
We use Recruiterbox as our primary ATS. With Recruiterbox, we are able to get the candidate pool we need to make quality hires for our company. We are also able to track important details about the hiring process as well as receive data for our business on time to hire, how many candidates hired per year, etc.
- Fantastic customer service. They're thorough and fast with their response and are always willing to go the extra mile to answer your questions.
- Frequent updates and developments with the product.
- User-friendly layout.
- Easy to learn and teach to hiring managers.
- They could make it easier to integrate with other products.
- Development of the product could be more up to date with what other ATSs offer (text recruiting, video interviews, etc.)
- More functionality in the product.
- More organized tracking of our candidates. Better data on past candidates.
- Easy to learn and easy to train hiring managers on. Less time spent training.
- Better communication with hiring managers on if the candidate was a fit.
- Trouble getting a hold of candidates. Poor candidate response.
Recruiterbox has a much nicer layout than ApplicantPro and is overall a more userfriendly product. However, Recruiterbox does not have a lot of the features that are popular among other ATS's that you see in ApplicantPro and Greenhouse (text-recruiting, background check integration, video interviewing, etc.). Greenhouse has far more features than Recruiterbox, however the pricing of Recruiterbox is hard to beat.
Trakstar Hire Feature Ratings
Using Recruiterbox
50 - HR, Hiring Managers, and Administrators.
1 - Recruiting and Human Resource knowledge as well as familiarity with ATS's.
- Hiring
- Reporting
- Recruiting
- Organization
Recruiterbox Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We were working with Recruiterbox on our Account Renewal and, even though we were not renewing our account, the customer service team was so quick to have all of our data and information ready and was available for any questions or needs we had during the transition. That really impressed me that they were giving 110% even though were no longer able to continue with a subscription to their system.
Using Recruiterbox
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | Not well integrated |
- Job set up
- Managing the Candidate Profile
- Assigning Hiring Managers / Admins
- Customizing Email Templates
- Reporting
Yes, but I don't use it