REDCap: A Revolution of Patient Management
March 05, 2018

REDCap: A Revolution of Patient Management

Taylor Miron | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with REDCap

In my previous role, REDCap was being used to store patient PHI and consultation data. We used it as a one-stop shop for any type of wellness appointment that our patients had including a health check, nutrition consult, fitness consult, tobacco cessation consult, etc. It allowed us as the healthcare professionals to get an overview of the patient's health record prior to meeting them one on one. This helped us established where the person may be in terms of readiness to change and how committed they may be to their health. As a company, we wanted to make sure that this information was NOT tied to their personal health record, and REDCap allowed us to do that.
  • I appreciate the ability to add/change items within a field that may be beneficial or detrimental to the patient.
  • I like the option to sort by year in the main information hub, as well as put specific dates of consultations & meetings within a patient profile.
  • Very easy learn and use!
  • Some of the reporting could be very confusing and inundated with information that was not necessary or needed. There were very specific parameters that you had to set in order to export the exact data that you were looking for.
  • In some cases, not all, it could take a very long time to get approval to make any sort of portal changes, such as adding a second date option or adding a field. Sometimes this would mean certain patients would have a specific type of record and others would be missing it.
  • REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
  • A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.
In a healthcare based setting, where you need to keep all of a patient's health history and documentation in one place, it is very well suited. I would also see if to be beneficial to keep track of participation in certain programs.

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