Easiest Way To Run An eCommerce Referral Program
May 13, 2021

Easiest Way To Run An eCommerce Referral Program

Chris Scholtz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Referral Factory

I run an eCommerce store selling yoga apparel. I was looking for software to help me formalize a way to reward my customers for referring their friends to purchase from my store. With limited resources to build a referral program myself, Referral Factory made it possible to build and launch a referral program with minimal effort and no need to outsource a developer which can be expensive. The best value for money referral software out there!
  • Easy to use.
  • I can now identify which of my customers are referring friends and when they need a reward.
  • Referral Factory allows me to easily run a referral program for my eCommerce store without additional resources.
  • Affordable solution.
  • I had to reset my password which took a while as I didn’t get the email link.
  • Dedicated support is only available on the top plans.
  • Easy to use - I am able to create a campaign in minutes.
  • I don't need any additional resources to run my referral program.
  • I can have multiple campaigns that allow me to target different audiences.
  • I have acquired more quality customers.
  • My existing customers are spending more because they are being rewarded for referrals.
Referral Factory gave me more flexibility to customize my referral program and make changes or edits when needed. I can have more than one campaign so I can test different rewards and messages in my program. It's also the most affordable solution on the market.

Do you think Referral Factory delivers good value for the price?

Yes

Are you happy with Referral Factory's feature set?

Yes

Did Referral Factory live up to sales and marketing promises?

Yes

Did implementation of Referral Factory go as expected?

Yes

Would you buy Referral Factory again?

Yes

Referral Factory lets me issue a generic code to my new customers for purchases, however, I have to manually issue the reward to existing customers. It is also really useful as there are a wide variety of social media channels available for my customers to share their referral links on.