A worthy program for saving time and labor costs
November 22, 2020

A worthy program for saving time and labor costs

Cheryl Holkan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Regpack

We use Regpack to manage our summer camp users, as well as several other educational programs. I use it solely to manage terms and conditions and payment.
  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
  • I've had trouble with the payment portal.
  • I wish there was an easier way to add graphics.
  • I wish there was a way to show all of the catalogs without registration; if there is I cannot find it.
  • It saves time and therefore reduces labor costs.
  • Some users find it confusing so that takes a bit of time away from staff.
  • It would be helpful to run the payments through the processor of our choice, i.e. Square.
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
I have had no issues with the support or onboarding team. Good work.

Do you think Regpack delivers good value for the price?

Yes

Are you happy with Regpack's feature set?

Yes

Did Regpack live up to sales and marketing promises?

Yes

Did implementation of Regpack go as expected?

Yes

Would you buy Regpack again?

Yes

It's worked great for in-person summer camps where signed paperwork is necessary. It also works well for online camp sessions and group in-person registrations. I would recommend it to anyone looking for a solution that eliminates tracking paperwork and wants to use e-signatures to register their attendees.