Remote Desktop Manager - it's great !
May 29, 2018

Remote Desktop Manager - it's great !

Simon David Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Remote Desktop Manager

We use Remote Desktop Manager as a business critical application by storing the password for more than 1000 corporate clients. It is used by our internal call center and project staff to connect to the different client sites and IT infrastrucutre. The reason why we use it is to keep the client password secret for our staff and protect the business if we have to replace or fire one of our techs without them knowing the actual password.
  • Prevents passwords from being leaked through the organisation
  • Centralises password information in a secure database
  • Manage our clients in one tool
  • Eventually could be used by users instead of IT staff
  • Slow to load database when you have a lot of files or documentation
  • Secures our client using our services
  • Prevents leak of passwords
We chose Remote Desktop Manager because it is a full solution to run multiple endpoints in different technology
Good for IT Businesses managing different IT infrastructure.

Remote Desktop Manager Feature Ratings

Screen sharing
10
Over-the-Internet remote session
10
Initiate remote control from mobile
5
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Annotations
10
Multi-platform remote control
10