Remote Desktop Manager - it's great !
Overall Satisfaction with Remote Desktop Manager
We use Remote Desktop Manager as a business critical application by storing the password for more than 1000 corporate clients. It is used by our internal call center and project staff to connect to the different client sites and IT infrastrucutre. The reason why we use it is to keep the client password secret for our staff and protect the business if we have to replace or fire one of our techs without them knowing the actual password.
- Prevents passwords from being leaked through the organisation
- Centralises password information in a secure database
- Manage our clients in one tool
- Eventually could be used by users instead of IT staff
- Slow to load database when you have a lot of files or documentation
- Secures our client using our services
- Prevents leak of passwords
We chose Remote Desktop Manager because it is a full solution to run multiple endpoints in different technology