A World Driven By RemoteApp
October 07, 2015

A World Driven By RemoteApp

Jeremy Travis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Windows 2012 R2

Modules Used

  • RD Web, RD Licensing, RD Gateway, RD Connection Broker, RD Session Host

Overall Satisfaction with Remote Desktop Services

Remote Desktop Services (RDS) is used to help publish a line of business applications to nearly every device. We use it across the entire organization and even with a few support vendors. RDS helps solves issues by simplifying the IT infrastructure and reducing network traffic. Software maintenances and Windows updates are more controlled. I only have to upgrade a few servers versus the entire enterprise of remote desktop, laptop, and tablets.
  • Remote Desktop Services (RDS) is fast and light on bandwidth. With increased compression, RDS is really only sending screen-shots with keyboard and mouse events. No SQL connection across the LAN or WAN. All Client-Server applications can be set up locally in a small network.
  • Maintaining a line of business applications in your IT infrastructure is a breeze. Once set up, users can connect to a published business application from nearly every device. And with so many companies going to a “Bring Your Own Device” model, end users can purchase an endpoint device such as a laptop or tablet (Windows, Android, or MAC) and simply launch an icon from either the start menu or desktop. It can also be launched from a web browser. Really cool stuff!!
  • A Remote Desktop Services farm instance gives the system administrators a little more flexibility by allowing the IT department to schedule a maintenance window to perform software or Windows updates to that server while new connections are routed to the other servers. This is usually done with a load balance device that either makes connections via Round Robin or CPU usages. Load balancer controls [based on] which server is available for connections.
  • In a few cases, I have seen where applications may have screen flicker. Or if application is running a large report and query the database, the application screen will ghost out while waiting to response.
  • I have also seen that a few applications that have detailed information will not appear under the remote app but will appear in the full desktop mode.
  • RDS is cheaper over Citrix and without the extra overhead license cost and support.
  • RDS provides a single store of published line of business applications for all end-users which makes it easy and convenient.
I also used 2x Client and Citrix in the past. Both worked nice. Citrix is a little more complex and once with Windows updates damaged a Citrix installation causing all ICA traffic to not accept connections. 2x Client was simple and free for 3 connections (or used to be). Both products required additional software installed on the endpoint device. With Microsoft Windows, it's already installed. I like because it is more integrated.
If there is an application that is required for the business to run and is needed by a small to large pool of end-users, a system administrator will need to set this up. For example, one company I worked for was running SAP as a client - server application that was installed on EACH desktop and laptop in the company. When we upgraded MS Office from 2010 to 2013, some SAP features did not work. SAP provided a patch, but I had to deploy a patch to each workstation within the enterprise. With RDS, a few servers and I was done and started another project.