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Remote Desktop Serves: The Good, the bad and the ugly.
August 24, 2018

Remote Desktop Serves: The Good, the bad and the ugly.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Services

It is currently being used by Information Technology to access both internal and cloud systems.
  • Easy access to systems
  • Response time is good
  • Some nice tools & options are available
  • Connect to/from anywhere is an obvious win
  • File movement
  • Reboot process
  • BIOS/POST display and access
  • With the ability to access systems to/from anywhere, downtime is greatly reduced.
  • Staff no longer has to drive in after hours or on weekends for maintenance.
  • Remote systems can be managed without a road trip.
Solutions can be expensive and often offer more options than you need/want. Paying those extra dollars is tough when you have a budget. RDS in many cases works well and is cost effective.
Remote Desktop Services is great for a non-critial role. We use it for support on desktop and servers, however, we do not use it as a primary for servers. There can be issues with restarts and when you need to see POST/BIOS.