Item: Remote Desktop Services
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Remote Desktop Services is a handy feature in Windows OS like Windows Server, Windows 7, etc. It is being used in our organization to connect to our server and local PCs. The main problem it addresses is to let a user/administrator take remote of another PC/server to perform various works like configuration, troubleshooting, etc.

Pros and Cons

Easy to use.
Good customization options like the screen size of remote session window, remote audio settings, etc.

The Window of the Remote desktop connection sometimes does not get maximized to full size sometimes and it is hard to make it sometimes. There should be an option to display a full-size window for easier working.

Most Important Features

Remote access to local PC's/Server

Return on Investment

RDP's main impact on our ROI has been positive as it is quick to connect to the PC/Server.

Key Insights

Do you think Remote Desktop Services delivers good value for the price?

Yes

Are you happy with Remote Desktop Services's feature set?

Yes

Did Remote Desktop Services live up to sales and marketing promises?

Yes

Did implementation of Remote Desktop Services go as expected?

Yes

Would you buy Remote Desktop Services again?

Yes

Likelihood to Recommend

Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.

Great Windows built in remote access app

Overall Satisfaction with Remote Desktop Services