1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Reply Reviews
  4. User Review of Reply
Great tools for contacting your prospects
August 01, 2019

Great tools for contacting your prospects

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Reply

Reply is mostly used by the sales team and customer support team for regular followups/ cold emails to our prospects. A major problem which Reply fixed was communication with cold/dead leads. With Reply we have set campaigns using which we can contact cold/dead leads and it has lead to increase in business by 5-7%
  • good customer support
  • user friendly UI
  • pricing of software is very reasonable in comparison to features which they provide
  • Website is slow to very slow at times
  • HTML is missing
  • Server shut downs, but customer support is helpful
  • increased our business by 7-8%
  • integration with email saves time
  • integration with CRM saves time
If you feel that sales team is not focusing on clients after 4-5 follow ups then this is the best software, it will help you to communicate with old leads by cold emails and this can lead to significant increase in business. Also using Reply you can understand the performance of your campaigns so that you can make necessary changes.