Overall Satisfaction with ReviewTrackers
We use Review Trackers for monitoring client reviews. It has allowed us to better track responses for our clients. We are also able to give a report on all activity.
- Ease of tracking - everything about a review is on a dashboard.
- Easy to respond - at the click of a link, we can respond immediately.
- Ease of Reporting - reviews are able to be filtered and reported.
- Reliability - we are able to see reviews come in at a timely manner.
- Informative - we can see where the reviews come from even when the same review is pasted on several directories.
- It can improve by allowing respondents to give feedback to client if rating is not above 3 stars before posting, when asking for review.