Review for Review
Updated January 26, 2017
Review for Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ReviewTrackers
We use Review Trackers for monitoring client reviews. It has allowed us to better track responses for our clients. We are also able to give a report on all activity.
Pros
- Ease of tracking - everything about a review is on a dashboard.
- Easy to respond - at the click of a link, we can respond immediately.
- Ease of Reporting - reviews are able to be filtered and reported.
- Reliability - we are able to see reviews come in at a timely manner.
- Informative - we can see where the reviews come from even when the same review is pasted on several directories.
Cons
- It can improve by allowing respondents to give feedback to client if rating is not above 3 stars before posting, when asking for review.
- Good ROI since one of our clients really is impacted by reviews.
The alternatives did not track as well or notify as quickly.
Evaluating ReviewTrackers and Competitors
- Product Features
We were able to see the reviews and where they were posted. It was convenient.
I would expand some of the niche directories.
Comments
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