RightSignature is Right for Us!
June 27, 2017

RightSignature is Right for Us!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with RightSignature

Right now, RightSignature is being used for our membership applications and renewal packets. Currently, [we] have about 6 forms that are in use through the program. We hope to soon use it to collect presentation/webinar proposals as well. I guess you can say that this is being used across the whole organization since we are only a 4 staff association.
  • We have quick and easy set up options in RightSignature. We did not have to recreate any forms, just upload our current form(s) and choose which fields are to be completed. It also allows you to set up for the form to collect attachments which is a plus!
  • The training for RightSignature is easy to set up and very convenient. It doesn't take a lot of training to learn how to use the software. If you have created fillable pdf forms, then you can definitely use RightSignature. You get one on one training at your own convenience and you are able to schedule it online. Sometimes, you can get same day or next day training appointment with a representative.
  • Reporting in RightSignature is the most appealing to our association. We were in search of a software that would pull reports for each form that was submitted to us. It allows for easy review of how our reports are performing and the data that is being collected by each form. We are able to export into Microsoft without any problems at all.
  • Form submissions have been more convenient for our users. It does not allow users to submit incomplete applications. If you select specific fields for completion, all of those fields must be completed before they see a submit option at the end of the application. It also requires them to verify their identity through email.
  • I would like to be able to print pending applications. A user submits the application, but either forgets to go to their email to confirm or the verification email is sent to their spam box and they believe that they have submitted their form. There should be a way that once the submit button is hit, we are able to pull the application for printing/saving.
  • RightSignature appears differently depending on the browser used. It would be more helpful to have it look the same across browsers so that we are able to help users through the process of completing our forms.
  • When an email notifies us that a form has been completed, it would be helpful to not only include the application submitted but also the attachments submitted along with the application.
  • We are able to get more memberships in by using the online forms than we have in the past. The users enjoy being able to complete the forms online and not having to print out the forms for completion.
  • Our committee that reviews the applications appreciate the forms being more legible than they have been in the past. It allows for the forms to get to the committee and reviewed quickly.
Adobe Acrobat is okay for fillable forms but I feel like RightSignature is easier to create an online form for. It is also easier to pull a report in RightSignature than in Adobe Acrobat.
RightSignature works well for setting up online forms and allowing users to complete. However, it is not user-friendly to everyone and it could be due to the browser used but we get calls from people stating that they are not able to see which fields are actually required to be completed. This could be due to this being a new process but I'm not sure.