A reliable and easy to use solution to reduce online frauds
April 18, 2022

A reliable and easy to use solution to reduce online frauds

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Riskified

Fraud prevention is one of the most difficult things to handle when you run an eCommerce, and it becomes an issue when the company you work in runs multiple eCommerce at the same time. To solve this (complicated) problem, we decided to implement Riskified as a fraud prevention solution, and we were happy with the result we achieved.
  • Ease of use
  • Very good admin panel
  • Fraud prevention (yes, does its job well)
  • Sometimes finding why an order has been rejected is not immediate
  • Exporting functionalities can be improved
  • Fraud reduction means less money invested in fraud management, and that should be enough in a purchase decision
  • It was very easy to install, so low setup costs
Whenever we asked for help, clarifications, potential improvements, or simple support in using their application, they always responded quickly and precisely to our questions.
Fraud usually involves multiple areas of the same company (finance, customer support, IT, eCommerce management, etc.), so if not resolved quickly, it can burst expenses. Since preventing is, in my opinion, better than fixing, introducing a solution that can accurately detect and stop fraud is, without any doubt, an investment and not a cost since the money saved can be spent on expanding your site and not on maintenance.
  • Sift Digital Trust & Safety Suite
We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well

Do you think Riskified delivers good value for the price?

Yes

Are you happy with Riskified's feature set?

Yes

Did Riskified live up to sales and marketing promises?

Yes

Did implementation of Riskified go as expected?

Yes

Would you buy Riskified again?

Yes

If your website is running into serious problems of online fraud, Riskified provides an easy-to-use and easy-to-implement solution which can solve your problem in a short time. Investing in this area is critical because frauds only generate losses in terms of time you need to manage them and also the overall reputation of your company.