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You really can't go wrong with Robin
February 27, 2020

You really can't go wrong with Robin

Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Robin

We are currently using Robin for our conference room scheduling displays. We run the software on Apple iPad Airs. We have rolled this system out across our four main campuses, with a total of about 50 units deployed. The system allows users to easily see room booking status and empowers them to make ad-hoc reservations for available rooms.
  • Easy to understand UI.
  • Very easy to deploy.
  • Room usage analytics can be helpful.
  • Web dashboard could be organized a little better.
  • It would be nice to be able to see what display battery levels are.
  • Viewing schedules via dashboard is slow.
  • Some roles do not have the features the descriptions say they do.
  • Analytics provide an understanding of how rooms are being used.
  • The ability to extend bookings on the fly, provided enough time is available, is priceless.
  • Not necessarily a negative, but due to a specific requirement we have, check-ins had to be disabled globally and some rooms do become zombies.
While all of these do essentially the same thing, Robin stands out in its simplicity. The main display has a colored overlay that informs users of the room status, whereas, with a system like Teem, this can be overlooked depending on the chosen theme.
Envoy support has always been a joy to work it, whether you're going through the dashboard chat, or through your rep. I feel that they always have your success as their priority and it makes me confident that they'd be able to help overcome any obstacles.

Do you think Robin delivers good value for the price?

Yes

Are you happy with Robin's feature set?

Yes

Did Robin live up to sales and marketing promises?

Yes

Did implementation of Robin go as expected?

Yes

Would you buy Robin again?

Yes

Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.