Great for Google shops with limited conference rooms.
March 13, 2020

Great for Google shops with limited conference rooms.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Robin

We, in IT, used Robin for room management in multiple of our offices. Users used iPads to check-in and out of meetings. This freed up rooms that were not in use as there is only a limited amount of conference rooms.
  • Check-In/Out via multiple ways. Room tablet, Slack, Robin App.
  • Google Calendar integration
  • Drawing on floor plans to make room shapes. The default should be square and THEN change to odd angles. Instead of having SO much support for odd shapes, you can't easily adjust a square to the right size and keep straight lines.
  • Price could be better.
  • Meeting efficiency
  • Depending on the Conference system you use, tools can be redundant cost.
  • Zoom
We only used Robin for room/meeting management. We recently transitioned to Zoom video conferencing, and they have enough room/meeting management features that we no longer need Robin. Robin does more, like dashboards, and many other features, but we never leveraged them.
Whenever we had questions, the support was always quick and on top of things. There was no back and forth with a scripted level 1 tech before I could get to someone that had the actual answer, so I was able actually to get quick resolutions to issues.

Do you think Robin delivers good value for the price?

Not sure

Are you happy with Robin's feature set?

Yes

Did Robin live up to sales and marketing promises?

Yes

Did implementation of Robin go as expected?

Yes

Would you buy Robin again?

Yes

A business with a limited amount of Conference rooms, and many meetings and employees, this tool is excellent.