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Great Software!
March 19, 2020

Great Software!

Tory Leeming | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Robin

We use Robin for our conference room bookings at our office, across the whole organization. The room booking capability helps with scheduling conflicts and proper communication for scheduling. We also display available rooms on our TV monitors around the office, so that employees can quickly check if a room is available, before walking over to the conference rooms.
  • Tablet displays for each room are a very helpful tool. It's great to quickly see if the room is available, as well as when a room will be available.
  • We've begun implementing the room booting tool, that cancels meetings that people don't check into. This has really helped with rooms being left empty due to canceled meetings and no shows.
  • The Robin status board is also super helpful. As I said earlier, we have them displayed on our TV's so that employees can check before walking to the conference rooms.
  • I've previously run into issues with canceling meetings booked in Robin. Sometimes the event will be canceled, but the room will still appear as booked.
  • The status boards sometimes buffer for a while before displaying, not sure if that's an issue with our wifi or with the software.
  • I find the dashboard for Robin hard to navigate, I think there are too many tabs. It could be simpler.
  • More efficiency in scheduling means less time working out availability.
Customer support has been incredibly helpful with all my questions and requests. They've even showed me some very useful tools that I wouldn't have known about otherwise.

Do you think Robin delivers good value for the price?

Yes

Are you happy with Robin's feature set?

Yes

Did Robin live up to sales and marketing promises?

Yes

Did implementation of Robin go as expected?

Yes

Would you buy Robin again?

Yes

Robin is perfect for a growing office with some understandable growing pains. When we implemented Robin it immediately solved a lot of scheduling issues, and I think that this could be a benefit for many offices. It's nice to also have access as an admin to move around booked meetings if needed, for example when our board visits very last minute and there are no rooms available.