Rubrik Review for Mere Mortals
Updated September 25, 2023
Rubrik Review for Mere Mortals
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rubrik
We use Rubrik to backup and replicate between several states using 2 physical clusters and 3 virtual devices. It is our go to solution for recovery and business continuity. It is our secondary solution for disaster recovery. We currently use organizations to allow all our DBAs to backup up SQL to Rubrik. We have one Windows Oracle team using managed volumes for backup.
- Support is competent and very responsive.
- Restores very easy and quick. The Briks themselves are robust enough to handle a workload while the live mounts are being migrated to permanent storage.
- Customer feedback and feature implementation.
- Ransomware investigations
- I honestly want Rubrik to focus on what they do best. CDM was introduced and IMO it isn't robust enough for this feature.
- I would like better API documentation.
- I'd like to see more granular control of SLA retentions.
- The initial cost itself was far below even a renewed license cost of our existing solution.
- We now have the confidence from a DR perspective that we have on nearly all servers a 1 hour or less RPO for our replicated backups.
Rubrik was the simplest, cheapest and most feature-filled.
Do you think Rubrik delivers good value for the price?
Yes
Are you happy with Rubrik's feature set?
Yes
Did Rubrik live up to sales and marketing promises?
Yes
Did implementation of Rubrik go as expected?
Yes
Would you buy Rubrik again?
Yes
Rubrik Feature Ratings
Customer Experience
Using Rubrik
12 - Administrators and DBAs
3 - You have to the product well to be able to be the go-between for the end user and support
- Server recovery
- Database recovery and refresh
- file recovery
- tertiary NAS file backup
- Test and dev database refresh from replicated SQL data
- Ransomware protection
Evaluating Rubrik and Competitors
Yes - Avamar because it was behind the times and always playing catch up. It required babysitting.
- Price
- Product Features
- Product Usability
If I knew what I know now, I wouldn't have taken so long.
Rubrik Implementation
- Implemented in-house
Change management was minimal
- Adding too many servers at one time.
Rubrik Training
- No Training
It was extremely easy to setup, administer and train others.
Configuring Rubrik
Configuration is simple enough that there aren't too many best practices to consider.
No - there is no facility to customize the interface
Yes - we have added extensive custom code - We've supplemented Rubrik's functionality with API integration. It would've been easier with better documentation.
I created my own backup validation and integration into vmware.
Rubrik Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes. A 24/7 shop needs 24/7 support.
Yes - Yes. There has always been a workaround or a patch level release.
They always provide exceptional support.
Using Rubrik
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Assigning protection policies
- Organizations are the most but not horrible
Rubrik Reliability
Integrating Rubrik
- API integration with VMware
It was easy, but the it would've been easier with better documentaion
We have no plans to integrate other applications at this time.
- API (e.g. SOAP or REST)
no
I would not recommend AWS, but that is not because of Rubrik.
Relationship with Rubrik, Inc
I was not involved in negotiating.
We schedule a monthly call just to keep up and go over any news from Rubrik, contracts or any support tickets.
Upgrading Rubrik
Yes - Super smooth with much shorter downtimes. We rarely have issue with upgrades.
- MFA met some security goals
- Easier management of SLAs using Rubrik Security Cloud.