Rubrik delivers on the hype!
Updated February 09, 2021

Rubrik delivers on the hype!

Mark McCully | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Rubrik

Rubrik is used as our Enterprise Data Protection platform to backup and recovery all of our servers at two primary data centers. We have Rubrik "briks" at each site and they replicate Tier 1 servers backups cross-site. Older backup data is archived to the cloud via Rubrik as well.
  • Easy to administer.
  • Easy to install and configure.
  • Great support!
  • Software upgrades occasionally overwrite existing settings.
  • It is a relatively expensive solution.
  • Backing up millions of small files on CIFS shares is not as efficient as other backup products.
  • Rubrik has allowed us to let our "backup engineers" focus on other tasks since Rubrik is much easier to support.
  • Rubrik allowed us to consolidate down from 2 backup products to one in on a forward-thinking platform.
Rubrik is more forward-thinking than legacy backup products like Commvault and Netbackup. They are tied to the old master-slave backup models which require a ton of servers and overhead. Rubrik provides the software and storage on one platform with great integration in the cloud.

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Rubrik is a very good enterprise data protection platform. It provides both the software and storage needed to perform backups and recovery across our company. It takes away the need for separate master-slave servers needed in legacy backup solutions like TSM, Netbackups, etc. I'm not sure if it would be a cost-effective solution for smaller businesses, which may be able to get away with native backup tools or a pure SaaS-based solution. Rubrik is good at backing up SQL Server natively.

Rubrik Feature Ratings

Universal recovery
Live recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options

Using Rubrik

6 - The users of Rubrik are broken up into two different groups. The first are the day-to-day administrators of Rubrik and the other group are our SQL DBA's who manage their own backups on Rubrik as well. There are three regular administrators of Rubrik on our Operations team - so they handle the general server backups, restore and product upgrades. There are three SQL DBA's and they have become very proficient at managing their own SQL backups, restores, etc.
3 - We have three regular administrators for Rubrik. The skills that are required to support this product are basic knowledge of how backups typically work - such as creating policies & SLA's in Rubrik to make sure servers are getting backed up on the appropriate cadence and how long the backups should be kept around. The administrators should also know how to perform a restore of a server if necessary - either a full server or down to the file level.
  • General backups and restores
  • SQL Server application level backups and restores
  • backup offsite archival to the cloud
  • Backing up large file shares with millions of small files
  • leveraging the SaaS platform for advanced metrics
  • leveraging api's to automatically add new server builds into Rubrik SLA's
  • We can use Rubrik for disaster recovery by instantiating servers in the cloud
  • We can leverage more of the Rubrik api's to help with more automation
  • Purchase more Briks to keep more backups on-prem for faster recovery of Tier 1 and Tier 2 apps
We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.

Rubrik Support

We have received excellent support for Rubrik. We have run into a few issues and their technical support team has provided a fix for us in each case. We also receive great follow-up support from our sales team as well.