Happy with their service and works as promised
August 24, 2021
Happy with their service and works as promised

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with RUN Powered by ADP®
I am just using basic HR payroll functionality.
I have been pretty happy with Run by ADP so far. The transition to them was very smooth, their customer service is excellent and I get a lot of data and reports. Being a Bank of America Preferred Customer, I got a great deal from them too.
The only suggestion I would add, their UI seems a bit overwhelming. It's a lot of information they provide. But it can seem a bit daunting at first.
The only suggestion I would add, their UI seems a bit overwhelming. It's a lot of information they provide. But it can seem a bit daunting at first.
- Customer service.
- Transition.
- Follow up new services or changes.
- The cost is not shared outright on their website, would be nice to have some transparency there.
Do you think RUN Powered by ADP® delivers good value for the price?
Yes
Are you happy with RUN Powered by ADP®'s feature set?
Yes
Did RUN Powered by ADP® live up to sales and marketing promises?
Yes
Did implementation of RUN Powered by ADP® go as expected?
Yes
Would you buy RUN Powered by ADP® again?
Yes