Saba Cloud allows for learning anywhere!
April 09, 2020

Saba Cloud allows for learning anywhere!

Emilie-Anne Nichols, APTD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Learning

Overall Satisfaction with Saba Cloud

We are using Saba Cloud in our Customer Service division, and also across our business for people managers and leaders. The Training Department is using Saba Cloud to onboard new employees, conduct uptraining for new employees, track training completion, and interface with our global clients. We operate across 3 continents, 4 countries, and 30 physical locations, in addition to remote employees, so we definitely but the scalability and globalization capabilities of the tool to the test. We use Saba Meeting to hold our classes, and Saba Learning for our self-paced elearning.
While we only use the Learning Module currently, we find that it's very complete for our simple needs, and easy to maintain and manage in individual business units. We are using it for assessments, content deployment, and also the meeting capabilities, including full support of remote learning for both onboarding and existing agent uptraining.
  • Saba Meeting - Engagement Tools make learning fun, and make it easy to check in on learners understanding
  • Great Marketplace connectors to many of the leading and up and coming partners in learning and workforce/HR management.
  • Customization experience to match our brand and employee skill set.
  • Analytics - I can tell at a glance if my training is being utilized, and if it's efficient and meeting our time/budget allocations
  • Content repository management/Manager functions - without some of the other modules, what a people manager would actually do in Saba is limited. This makes it difficult to get manager buy in for the tool, and results in the training team manually assigning learning, checking completion, etc.
  • Support Tool- Admin support is done in another tool, which can't be accessed directly from Saba.Availability of support team in real-time.
  • Meeting Connector can be difficult to get auto-deployed to virtual desktops.
  • OOB GUI - The GUI is customizable, but to make something really pop, it requires a lot of technical skill
  • We have deployed 23% of our new hire training remotely thanks to Saba Meeting.
  • We have seen a 36% decrease to learning curve in 5 weeks post induction.
  • We have seen a deployment window decrease.
Our account manager is great at working to sell other products, but sometimes it can be difficult to get an answer vs. getting a sales pitch. The support team is great, but we have had some trouble getting a timely response in the past, but that was quickly corrected when we mentioned it.
Users can navigate intuitively, however Learning Admins have a little more difficulty, particularly in course set up for classes that won't reoccur. Setting up a certification is very simple, but adding the content to the certification is more difficult. Enhancements have been made over the last several releases, however total usability is not quite there yet.

Do you think Saba Cloud delivers good value for the price?

Yes

Are you happy with Saba Cloud's feature set?

Yes

Did Saba Cloud live up to sales and marketing promises?

Yes

Did implementation of Saba Cloud go as expected?

Yes

Would you buy Saba Cloud again?

Yes

Saba Cloud is perfect when you're working with a multi-site group. It's easy to navigate for even the most inexperienced end-user, and and very simple to manage from the learning manager perspective. The level of detail possible in the reporting makes it easy to report on any effort, using a number of metrics and variables.

Saba is great if you are bringing your own content! The Repository function makes it very easy to locate your content and assign it to a class. Saba is also great if you are delivering the same course content over and over again. Saba is less effective, for us, when we are training an individual course. The setup time is great, compared to the net gain, if we're only talking 3-10 employees, one time.

Saba Cloud Feature Ratings

Manager tracking tools
10
Compliance tracking and reporting
10
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated
Course catalog or library
7
Player/Portal
9
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
7
Learning administration
9
Learning reporting & analytics
10
Social learning
10