Overall Satisfaction with Saba Cloud
We are using Saba Cloud in our Customer Service division, and also across our business for people managers and leaders. The Training Department is using Saba Cloud to onboard new employees, conduct uptraining for new employees, track training completion, and interface with our global clients. We operate across 3 continents, 4 countries, and 30 physical locations, in addition to remote employees, so we definitely but the scalability and globalization capabilities of the tool to the test. We use Saba Meeting to hold our classes, and Saba Learning for our self-paced elearning.
While we only use the Learning Module currently, we find that it's very complete for our simple needs, and easy to maintain and manage in individual business units. We are using it for assessments, content deployment, and also the meeting capabilities, including full support of remote learning for both onboarding and existing agent uptraining.
While we only use the Learning Module currently, we find that it's very complete for our simple needs, and easy to maintain and manage in individual business units. We are using it for assessments, content deployment, and also the meeting capabilities, including full support of remote learning for both onboarding and existing agent uptraining.
- Saba Meeting - Engagement Tools make learning fun, and make it easy to check in on learners understanding
- Great Marketplace connectors to many of the leading and up and coming partners in learning and workforce/HR management.
- Customization experience to match our brand and employee skill set.
- Analytics - I can tell at a glance if my training is being utilized, and if it's efficient and meeting our time/budget allocations
- Content repository management/Manager functions - without some of the other modules, what a people manager would actually do in Saba is limited. This makes it difficult to get manager buy in for the tool, and results in the training team manually assigning learning, checking completion, etc.
- Support Tool- Admin support is done in another tool, which can't be accessed directly from Saba.Availability of support team in real-time.
- Meeting Connector can be difficult to get auto-deployed to virtual desktops.
- OOB GUI - The GUI is customizable, but to make something really pop, it requires a lot of technical skill
- We have deployed 23% of our new hire training remotely thanks to Saba Meeting.
- We have seen a 36% decrease to learning curve in 5 weeks post induction.
- We have seen a deployment window decrease.
Do you think Saba Cloud delivers good value for the price?
Yes
Are you happy with Saba Cloud's feature set?
Yes
Did Saba Cloud live up to sales and marketing promises?
Yes
Did implementation of Saba Cloud go as expected?
Yes
Would you buy Saba Cloud again?
Yes