Strong product with a few weaknesses
September 26, 2019

Strong product with a few weaknesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Halogen eAppraisal
  • Halogen eLearning Manager

Overall Satisfaction with Saba TalentSpace (formerly Halogen)

We use the Learning and Performance modules in Saba TalentSpace, and we use them with every employee in our organization. We use Performance to complete our annual performance appraisal process. We also create 90-day reviews for new hires, as well as offboarding appraisals for those leaving the organization. We use the Learning module primarily for our annual compliance training which is quite extensive.
  • The support line has been wonderful, especially as I initially learned to navigate the complexities of the product.
  • Champions HQ is a wonderful way to connect with other administrators and learn more effective ways of using the product to support our organization.
  • The product is very robust and hasn't been intuitive for our end users, or back end users to figure out. The biggest issue we still have after over 4 years of using this product is how to launch a course. End users click on the underlined title of the course expecting the course to launch but instead get a course description box. Its been very difficult for them to see and click the small round button that launches the course.
  • One feature I miss (that a previous LMS had) is the ability to log into an employee's learning profile and withdraw them from several classes at once. I have to load each course, search through the list of participants and withdraw the employee from each course.
  • Since Halogen has merged to become Saba, I noticed that people on the support line seem more rushed to find a solution (any solution) for the issue I have and I often feel rushed off the call.
  • Prior to purchasing TalentSpace our organization didn't have a performance appraisal process. Using this tool has helped our organization create a structured PA process that is consistent and expected by our team members.
I started at the organization after Saba was selected so can't speak to the decision to purchase it or what was used previously.
The support is good, though often rushed, and sometimes in the rush, I'm given a solution to a problem I'm not experiencing.

Do you think Saba TalentSpace (formerly Halogen) delivers good value for the price?

Yes

Are you happy with Saba TalentSpace (formerly Halogen)'s feature set?

Yes

Did Saba TalentSpace (formerly Halogen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Saba TalentSpace (formerly Halogen) go as expected?

I wasn't involved with the implementation phase

Would you buy Saba TalentSpace (formerly Halogen) again?

Yes

Based on our experiences with TalentSpace I think it is best suited for an organization that is truly committed to building a learning and performance culture and will leverage the tools that TalentSpace provides. We haven't taken full advantage of these tools and it often seems that we are paying for far more than we need or use.

Saba TalentSpace (formerly Halogen) Feature Ratings

Subordinate goal setting
8
Individual goal setting
8
Performance tracking
8
Performance plans
8
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
8
Multiple review frequency
Not Rated
Reporting
7