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It works, but there is much to improve upon
May 04, 2020

It works, but there is much to improve upon

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used by accounting and finance, and it simplifies our financial accounting & reporting processes.
  • Billing
  • Journal Entries
  • Payables
  • Modules & add-ons don't always fully consider impact to Controllership functions
  • Bank reconciliation automation doesn't work if you use any Intacct Partners
  • Too many "upcharges" based on various modules - Intacct needs to provide "minimum viable product" recommendations
  • By itself, no ROI to report as of yet. However, with integration to FloQast, improved close by 3 business days.
  • With integration to expense connect/Wipfli, minimal T&E accounting oversight needed.
  • With integration to ADP's GLI, minimal payroll accounting oversight needed.
To be blunt, there isn't much around automation that takes place in Sage Intacct that is more than automation I would expect out of QuickBooks or other similar program. Seems the automation comes through add-ons and partner applications rather than Sage Intacct itself.

Core financial processes listed above are a "minimum expectation" I would have for any ERP.
Sage Intacct does a good job with regard to custom report writing. It also does a good job in terms of managing the end-to-end contract life cycle as long as the contract is straight-line and not usage-based. Where usage is involved there is more to be desired.

Also, on the reporting side of things, Sage Intacct doesn't seem to want to allow for "rollforward" style reporting. Great with GL activity reports, but rolling intangible asset accounts, deferred revenue accounts, and AR accounts proves challenging to have each module work well with each other.

Sage Intacct Feature Ratings

5.9
Accounts payable
7
Accounts receivable
7
Cash management
2
Bank reconciliation
1
Expense management
5
Time tracking
Not Rated
Fixed asset management
5
Multi-currency support
9
Multi-division support
8
Regulations compliance
7
Electronic tax filing
7
Self-service portal
6
Global Financial Support
6
Intercompany Accounting
8
Journals and Reconciliations
6
Enterprise Accounting
6
Configurable Accounting
5
Centralized Rules Framework
7
Standardized Processes
5
Inventory Management ()
Not Rated
4.0
Pricing
5
Order entry
5
End-to-end order visibility
2
Payroll Management ()
Not Rated
6.0
Standard reports
6
Custom reports
6
5.0
API for custom integration
5
Plug-ins
5
5.0
Role-based user permissions
5
Single sign-on capability
5