Info from a new user
November 12, 2020

Info from a new user

Loretta Foster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Used in the Accounting department for financial purposes. I only do one part and my understanding is the program is used to regulate our financial statements and financial information for our outside accountants. I also believe it is used for asset management purposes.

Pros

  • Keep customer informed of changes
  • Helpful back up when issues arise
  • Easy report processing

Cons

  • Less changes to the system.
  • Helpful with asset management.
  • Tracking reports is easy.
I work with the accounts receivable portion and the automation is comparable to other programs I have used but I have a couple programs I like to use more if I had the availability/option. My opinion is based solely on educational reasons. Being new to the program is challenging.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I feel the program can be easier to maneuver through the reports and information posted. Due to our customer base being so large, the accounting information needs to be transferred between the systems to do different things. Customer account transfers are easy. Doing bank statements can be challenging but all large bank statements are tedious.

Sage Intacct Feature Ratings

8.0
Accounts payable
Not Rated
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

Sage Intacct Support

Customer support is very helpful and timely. It's very easy to get the answers I need when I need them without too much of a time delay or issue getting a resolution. Very helpful when asking questions due to being new to the system.

Using Sage Intacct

Overall, for what I have worked on in the system, Intacct works well and I have a process that works in a timely and effective manner. Learning new stuff can be challenging.

Comments

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