Item: Sage Intacct
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Intacct is used across the whole organization, every employee needs to upload their time in timesheets and explain a bit how your days was, in this case, applies to every task made in the work week. This helps us to know if our team is tracking effectively their time, of course we need to focus on the expected results for every resource.

Pros and Cons

Track every project's tasks.
Improve productivity.
Help managers to understand what the people are focused on.

Could improve the customer experience.
For new users it can be hard to use, some functionalities can be hidden and the user can easily get lost.
Time and expenses timesheets can be improved, maybe they should be more interactive and clear for new users.

Return on Investment

It helps us to determine the correct amount of hours per resource.
It helps us to see the exact $ expended for a business day/trip.
Overtime is locked just for the expected users.

Usability

For our enterprise use, the main focus is the timesheets per resource, helping us with the expenses and of course tracking all the ovetime activity for an specific project. Overtime is a sensitive topic for everyone and I think Intacct can give us a huge understanding of what our resources are doing with their time.

Support Rating

One time I asked for support regarding the UI interaction, and it was really quick, I think in 1 day my questions were solved and eventually all the team has the ability to track their time as we are expecting, now the team knows exactly how and when we need to apply some project selections, overtime and holidays.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct Automation

The automation for those processes is a main interaction for our management and financial teams, they can easily identify the right accounts (payable/receivable). The general ledger help us with the preparation of key financial statements, including the balance sheet and incoming statement. This process reports real revenue and expenses, rather than forecasted values.

Likelihood to Recommend

Sage Intacct is a very powerful tool for team organization, it is pretty easy to know when your team has something weird in their timesheets.

In the other hand, I see Intacct not as intuitive as others UI interactions, for the newcomers tends to be difficult task to load their timesheets, sometimes takes 2-3 times to get the correct timesheet description in it.

Good tool to support the time tracking of your team.

Overall Satisfaction with Sage Intacct