So happy we made the change to Sage Intacct
October 13, 2022

So happy we made the change to Sage Intacct

Aubree Nash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use the program for all aspects of accounting, from accounts payable to financial statement preparation. Our switch to the system has created efficiencies for us, and we are excited to see how else it will save us time going forward. We manage 19 hotels and other commercial endeavors, so being able to use this system and have it all under one instance is amazing.
  • Flexible
  • Easy to use
  • Saves time
  • Being able to restrict the use of general ledger accounts to specific entities. We have some GLs that are only used by one of our 40 entities, and would be great to hide them from everyone else, so they do not get used by mistake
  • I would like to be able to reclassify credit card transactions after payment is recorded like you can do with accounts payable
  • After we implemented, we discovered some duplicate GL names and would have liked to be able to combine those and the host into the one gl we ended up using.
  • Has been able to make some internal processes easier already, and we have only been in the system a few months
  • Gave my staff some time back during the month end close
  • Able to standardize processes across the department that we could not see before
The ability to create memorized and recurring GL transactions have saved us time and worry. Also, being able to automate some of the regular AR billing saves a ton of time for the company and department for sure. I'm excited to see what the new AP process will do for that part of our department.
The multi-entity and inter-company features are great. We used to spend hours reconciling inter-company billing and also creating bills. It is now done when bills are entered and split up, saving us so much time and headache. It is one of the biggest things we looked at when looking to make the switch.
We had a lot of help with our configuration due to the complexity of our multi-entity environment. We have multiple entities in multiple industries, so doing the chart of accounts took months to consolidate. We could not have done it on our own and were grateful for our implementation team.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Sage Intacct gave us more of what we needed versus other systems and our previous system. We are planning on growing and need to be able to have a system that could grow with us. Sage Intacct does just that.
It worked well for our company, and we have multiple entities in multiple industries. The hardest part of our implementation was combining all 40 charts of accounts into one big one, so I would be careful with that for sure. The other big hiccup was with a third party that was not as ready for the go-live date as they indicated, so I would say just keep on top of them, especially if they do not have direct API integration.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
7
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
10
Journals and Reconciliations
10
Enterprise Accounting
Not Rated
Configurable Accounting
9
Centralized Rules Framework
Not Rated
Standardized Processes
9
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
8
Custom reports
7
API for custom integration
9
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
10