Sage Intacct offers ease of use with some improvements, great price point
November 27, 2022

Sage Intacct offers ease of use with some improvements, great price point

Alex Ta | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct in our day to day operations from AP to AR and month-close tasks and reporting. We have had issues in the past that included glitches in the system and syncing issues on the AP side that causes delays in our month-close. The slow response time from their support team also does not help.
  • User-friendly, easy to navigate
  • Importing data
  • Report pulls
  • Customer support team time
  • Too many system updates every Friday evening
  • Glitches in data at times
  • Positive, financial reporting is accurate and simple to pull
  • Negative, time of assistance when we need help with system glitches
Yes, being able to import data helps out instead of inputting all data manually.
Global consolidations help out immensely as we have multiple entities. Contract revenue management also helps, as we have a decent amount of clients, and being able to easily manage their revenue and billing schedule is important.
I did not perform the configurations but heard it was relatively easy. We did not use a vendor.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I think well for the price point. We are looking into alternatives like NetSuite.
Running reports is very easy to use. I like the layouts of the financial statements and the ease of getting the data from these reports.

Sage Intacct Feature Ratings

Accounts payable
6
Accounts receivable
6
Cash management
7
Bank reconciliation
9
Expense management
7
Time tracking
Not Rated
Fixed asset management
5
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
5
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
5
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API for custom integration
6
Plug-ins
Not Rated
Role-based user permissions
7
Single sign-on capability
8