Salesforce is GREAT!
February 05, 2018

Salesforce is GREAT!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)

We use Salesforce to create our sales pipeline as well as to close deals to prospected companies and leads. Our sales, sales operations, finance and marketing departments use Salesforce in order to help along the way of our sales pipeline. The main business problems that we use Salesforce to address is being able to build out accounts and update contacts across the organization so that we are reaching out to the right people and aware of any changes that are going on while in the sales process.
  • Keeping track of information regarding to contacts, organization and process while building sales pipeline at our organization.
  • The pardot tool is very helpful to show who's read and opened emails as well as various links in emails.
  • Being able to see account history over the years to see how we progress in different companies.
  • Being able to easily connect to other apps without being charged for it such as Outreach and DiscoverOrg.
  • Being able to group and outreach to different prospect groups.
  • Having an automated system to respond to leads in the system.
  • Increase of generation of money
  • Easily being able to navigate between leads and accounts
  • Being able to easily manage sales leads across multiple departments in our organization
I believe that DiscoverOrg and Salesforce work hand and hand with one another. While DiscoverOrg provides all of the information needed for multiple accounts and companies, Salesforce is the place to be able to measure that data and see how easy and well of outreach potential there is with each company.
Salesforce App Cloud is well suited to be able to help with the integration of other apps so that I can easily reach out to individuals that my organization is trying to go after. I like that the data from other apps works seamlessly with Salesforce and is easy so that I'm not having to enter the information by myself.