Streamline your data!
May 12, 2021
Streamline your data!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce CMS
Salesforce CMS is used across a few different departments at my organization. ExCo, Client Succes, Implementation, Sales, and a few others all have access to the database. It is exhaustive, deep, and has many features. Sales uses Salesforce for pretty much everything - all activities must be tracked and logged, tasks and opportunities are created and then followed up on, Won / Lost deals are in there too. It's very handy for managing all aspects of the sales cycle from cradle to grave. There are filters you can play with to sort by your owned accounts, you can see who is reaching out to them, and it syncs up with our activity from other tools like Outreach and ZoomInfo. It really is an entire database that works nicely across the board. Any communications with prospects or clients are synchronized and used for reference. Additionally, it forecasts projected revenue, and keeps track of what team member is doing what.
- Organization
- Tracking
- Delegating
- Forecasting / Projecting
- Referencing
- Learning
- Clunky
- Slow computer
- Could use a modern UI refresh
- Better IOS app
- Central location for content
- Deployment strategy
- Increased success
- Better time management
- Unification
Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
Do you think Salesforce CMS delivers good value for the price?
Yes
Are you happy with Salesforce CMS's feature set?
Yes
Did Salesforce CMS live up to sales and marketing promises?
Yes
Did implementation of Salesforce CMS go as expected?
Yes
Would you buy Salesforce CMS again?
Yes